Identity Requests

On some occasions we may ask for further proof of identity before releasing an order this is to confirm that the person placing the order is the same as the person receiving the order.  With all purchases buy out right or on finance the delivery address must match the applicants address.

If during the security checks part of the process we find any mismatch of information such as

 name on card or Paypal does not match name on order

Then we will email and request further information. Responses to these requests will be managed as quickly as possible to not affect any delivery cut offs.