Where do you deliver to?

England Scotland Wales Ireland ( Northern Only ) The Channel Islands (more info below) We can’t deliver to: Billing addresses outside the UK including Southern Ireland (but we do deliver to the Channel Islands). The British Forces Post Office. PO boxes, educational establishments, hospitals, MOD establishments or work addresses that aren’t on our database. Deliveries … Continued

When can I expect my delivery?

DPD will send you a text message on the day of your delivery to confirm your one-hour time slot. Some remote areas fall outside DPD’s hour time slot service and so will not receive a text message to confirm a slot. Deliveries are delivered between 7.30am – 7.30pm If you order before 5pm between Monday … Continued

How can I make changes to my delivery info?

Can I change my delivery address? Once your order has been processed, you will not be able to make any amendments to your delivery address. This is necessary to ensure that your phone gets to the right place and right person. Changing your delivery timeslot You can respond to the text message or email when … Continued

What happens if I miss my delivery?

If you’re not at home to collect a DPD delivery DPD will leave a card, telling you they tried to deliver. Please call the number on the card to arrange a convenient time for your order to be delivered. If you don’t call DPD, they’ll try to deliver your order on the next working day. … Continued

Why do I have to use my home address?

This is for your security and peace of mind. Phones are expensive, desirable items and we want to make sure your phone gets to you directly. We have a few checks in place to make sure that the card used and the delivery address match up. Also if you are taking the phone on our … Continued